These Terms govern access to and use of the websites, products, and services of Impactplus Ventures LLP.
1.1. These Terms of Use ("Terms") govern access to and use of the websites, products, and services of Impactplus Ventures LLP ("ImpactPlus", "the Company", or "the Service Provider"), including the Platform. By accessing or using the Platform, you agree to these Terms. Capitalised terms not defined here have the meanings given in the Privacy and Data Protection Policy or, where applicable, the Master Service Agreement ("MSA").
2.1. Wherever ImpactPlus is party to an MSA or similar contract with a client, partner, or service recipient, the terms of that agreement govern in the event of any conflict with these Terms. These Terms otherwise apply to all use of the Platform.
2.2. Products that carry their own agreements are governed by those agreements. In particular, MarketingSense is governed by its own Master Service Agreement, schedules, and privacy policy available at marketingsense.in; those documents prevail over these Terms for MarketingSense users.
3.1. The Client may request termination of Platform access by providing a written notice to the Service Provider in accordance with the notice provisions of the Master Service Agreement ("MSA"). Upon termination, the Client may also request permanent deletion of all Client Data, AI Outputs, user accounts, and associated metadata stored on the Platform, subject to any statutory or contractual retention obligations. The Service Provider shall honor such requests within thirty (30) days, unless a longer retention period is legally required or expressly agreed in the Work Statement or applicable Annexure. The Client acknowledges that termination shall not relieve it of its obligations relating to outstanding payments, confidentiality, or indemnities that survive termination under the MSA.
4.1. The Service Provider may suspend or terminate the Client’s access to the Platform (in whole or in part) without liability in the event of: (i) material breach of the Platform Terms or MSA; (ii) legal or regulatory mandate; (iii) use of the Platform for prohibited, harmful, or unethical purposes; or (iv) risk of compromise to Platform security or integrity. In such cases, the Service Provider shall, where feasible, provide reasonable prior notice to the Client. Upon such termination, the Service Provider shall provide the Client with a thirty (30) day period to retrieve its data, after which all Client Data and AI Outputs shall be permanently deleted, subject to applicable legal obligations. The Client acknowledges and agrees that following final deletion, no further recovery shall be possible.
5.1. The collection, use, storage, and protection of personal data in connection with the Platform are governed by the Privacy and Data Protection Policy, available on this website. Use of the Platform constitutes acknowledgement of that Policy.
6.1. Questions about these Terms may be directed to growth@impactplus.co.in, or to the registered office: D 1009, Titanium City Centre Corporate Offices, 100 ft Ring Road, Anandnagar, Satellite, Ahmedabad-380015, Gujarat, India.
Governing law and jurisdiction, acceptable use, intellectual property, limitation of liability, and amendment procedure are reserved and will be added following legal review.